TELECALLER EXECUTIVE
Telecaller Executive – Join EventsIntel
Turn Conversations into Opportunities. Build Connections. Grow with EventsIntel.
EventsIntel is looking for an enthusiastic and target-oriented Telecaller Executive to join our growing team in Thiruvananthapuram, Kerala.
EventsIntel works at the intersection of technology, events, conferences, exhibitions and digital solutions, offering event-management platforms for conferences and expos along with web, mobile and digital solutions.
If you are confident on the phone, enjoy interacting with people and have the ability to turn a conversation into a meaningful business opportunity, we would like to hear from you.
POSITION
Telecaller Executive
Department: Business Development / Sales
Location: Thiruvananthapuram, Kerala
Employment: Full-time
Experience: 1–3 years preferred
Freshers: May also apply if they have excellent communication skills
THE ROLE
As a Telecaller Executive, you will be an important part of our business-development team.
You will communicate with prospective customers, event organisers, exhibitors, sponsors and other business contacts, understand their requirements and introduce them to relevant EventsIntel products and services.
The role involves outbound calling, lead follow-up, database management, appointment setting and supporting the sales team in converting prospects into customers.
EventsIntel’s event-management solutions cover areas such as conference registration, mobile-app integration, exhibitor onboarding, visitor registration, logistics and analytics, giving the telecalling team a range of solutions to introduce to prospective clients.
KEY RESPONSIBILITIES
1. Outbound Calling
- Make professional outbound calls to prospective clients.
- Introduce EventsIntel and its products/services.
- Understand the prospect’s business or event requirements.
- Explain relevant solutions clearly and confidently.
- Generate interest and identify qualified leads.
2. Lead Follow-Up
- Follow up with leads generated through campaigns, websites, databases and other channels.
- Maintain regular communication with prospects.
- Schedule calls, demonstrations and meetings for the sales team.
- Ensure that promising leads are followed up systematically.
3. Business Development Support
- Identify potential customers in the conference, exhibition, event and business sectors.
- Introduce prospects to EventsIntel’s event-management and technology solutions.
- Support the sales team in developing new business opportunities.
- Maintain a healthy pipeline of prospective customers.
4. Customer Communication
- Handle initial enquiries professionally.
- Understand customer requirements and communicate them accurately to the appropriate team.
- Respond to basic queries regarding products and services.
- Maintain a positive and professional relationship with prospects.
5. Database Management
- Maintain accurate records of calls and follow-ups.
- Update lead status and customer information regularly.
- Record conversations, requirements and next actions.
- Ensure that no important follow-up is missed.
6. Reporting
Maintain daily calling records.
Submit periodic reports on:
- Calls made
- Leads generated
- Follow-ups completed
- Meetings scheduled
- Prospects interested
- Sales opportunities
WHO ARE WE LOOKING FOR?
We are looking for someone who is:
Confident • Communicative • Persuasive • Energetic • Target-oriented • Professional
You should enjoy speaking to people and be comfortable initiating conversations with prospective customers.
Essential Skills
- Excellent spoken English
- Good Malayalam communication skills
- Hindi will be an advantage
- Pleasant telephone etiquette
- Good listening and interpersonal skills
- Ability to explain information clearly
- Basic computer knowledge
- Familiarity with MS Office / Google Workspace
- Ability to maintain databases and call records
- Willingness to make outbound calls
- Ability to work towards targets
EXPERIENCE
Preferred
1–3 years of experience in:
- Telecalling
- Inside sales
- Business development
- Lead generation
- Customer support
- Telesales
- Event sales
- B2B sales
Experience in event management, conferences, exhibitions, software/IT services or digital solutions will be an added advantage.
Freshers Can Apply
Freshers with:
- Excellent communication skills
- Confidence
- A positive attitude
- Willingness to learn
- Strong interpersonal skills
may also be considered.
WHAT YOU WILL BE DOING EVERY DAY
Research → Call → Understand → Explain → Follow Up → Schedule → Convert
You may be speaking with:
- Conference organisers
- Exhibition organisers
- Corporate companies
- Institutions
- Associations
- Event professionals
- Exhibitors
- Sponsors
- Business decision-makers
Your objective is not simply to make calls.
Your objective is to create meaningful business conversations.
PERFORMANCE & TARGETS
This is a target-oriented position.
Performance may be evaluated based on parameters such as:
- Quality and volume of calls
- Qualified leads generated
- Follow-up efficiency
- Appointments / demonstrations scheduled
- Lead conversion
- Revenue opportunities generated
- Customer communication quality
- Accuracy of CRM/database updates
Targets will be defined according to the role, experience and business requirements.
THE IDEAL CANDIDATE
You could be a great fit if you:
✔ Enjoy talking to people
✔ Can confidently make the first call
✔ Know how to listen before selling
✔ Can explain products in simple language
✔ Are comfortable with follow-ups
✔ Don’t give up after the first “No”
✔ Can work towards measurable targets
✔ Want to develop a career in sales and business development
WHY JOIN EVENTSINTEL?
At EventsIntel, you get the opportunity to work in a technology-driven environment connected with the rapidly evolving conference, exhibition and events ecosystem.
The company works across event-management technology, ERP consulting, web applications, mobile applications, e-commerce, CMS and LMS solutions.
You will gain exposure to:
Event Technology
Understand how technology is transforming conferences and exhibitions.
B2B Sales
Learn how to communicate with businesses and decision-makers.
Lead Generation
Develop practical skills in prospect identification and lead qualification.
Digital Business
Understand how technology and digital solutions solve real business problems.
Professional Communication
Build valuable communication, negotiation and relationship-management skills.
SALARY & INCENTIVES
Salary: Competitive and based on experience and capability.
Performance incentives: Available based on applicable targets and company policy.
Career growth: Opportunities to progress into Inside Sales, Business Development and Sales Executive roles based on performance and experience.
JOB LOCATION
Thiruvananthapuram, Kerala
Candidates who can work from the EventsIntel office in Thiruvananthapuram are preferred.
HOW TO APPLY
If you are confident that you can connect, communicate and convert, we would like to meet you.
Send your CV to:
Subject: Application – Telecaller Executive
Please mention:
- Name
- Location
- Phone number
- Educational qualification
- Total experience
- Relevant telecalling/sales experience
- Current/expected salary
- Notice period